Privacy Policy - Zeno: AI Photo Eraser & Edit Face Swap, Remove BG & Fix

Introduction

Zeno: AI Photo Eraser & Edit Face Swap, Remove BG & Fix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Zeno.

Zeno is an AI-powered image editing and generation tool. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

Definitions and Key Terms

Cookie: A small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, and remember preferences.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Pravin Paghdal, responsible for your information under this Privacy Policy.
Country: Our home base, in this case, India.
Customer: Refers to the company, organization or person that signs up to use the Service.
Device: Any internet-connected device such as a phone, tablet, or computer used to access our Service.
IP address: A number assigned to every device connected to the Internet, often used to identify the general location of the device.
Personnel: Individuals employed by us or under contract to perform a service on our behalf.
Personal Data: Any information that allows for the identification or identifiability of a natural person.
Third-party service: Refers to advertisers, contest sponsors, and promotional partners who provide content or services.

What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, or interact with our features.

Camera Access: Required for capturing photos for AI features such as Face Swap, Style Transfer, and Background removal. Images are processed only for the requested operation.
Storage/Gallery Access: Required to import images from your gallery for AI editing, upscaling, or merging, and to save the final results to your device.
Facial Data: Our Face Swap feature uses facial detection technology. This facial data is used exclusively to perform the face swap operation. We do not use this data to identify individual users or for any purpose other than providing the specific feature, and we do not store biometric data permanently.
AI Image Processing: When you use AI features, your images or prompts may be processed on secure cloud servers. These images are temporary and are not retained after the processing is complete. AI processing is performed via third-party providers including Segmind and Google Gemini. These providers process your data solely to complete the requested operation and do not retain or store your images or prompts.
Usage Data: Non-personal information like device types and app usage patterns.

Information from Third Parties

We receive some information from third parties when you contact us. For example, if you submit your email address to express interest, we may receive information from automated fraud detection services. We also occasionally collect information made publicly available on social media websites, which you can control through your privacy settings on those platforms.

How Do We Use Your Information?

Any of the information we collect may be used in the following ways:

To personalize your experience and respond to individual needs.
To improve our service offerings based on your feedback.
To improve customer service and support needs.
To process transactions or provide requested features.
To administer promotions, surveys, or other site features.
To send periodic updates and system notifications.

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Security measures

We implement physical, electronic, and managerial procedures to safeguard your information. We use Secure Socket Layer (SSL) technology for transmitting sensitive data. However, neither people nor security systems are foolproof, and we cannot guarantee absolute security.

Cookies & Advertising

We use "Cookies" to identify the areas of our website that you have visited and to personalize content. Most browsers allow you to disable Cookies, though this may limit functionality.

Advertising: We work to ensure ads are safe and relevant. Cookies help make advertising more effective for advertisers to reach their audience and track performance.

Remarketing: We may use remarketing services to serve ads across the internet to people who have previously visited our Service.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or transfer of assets, provided the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information to our Corporate Affiliates (entities that control, are controlled by, or are under common control with us), who will treat your information in accordance with this policy.

Governing Law

The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use of our Service.

California Privacy Rights (CCPA/CalOPPA)

California residents have the right to know what personal information is collected, the right to equal service, and the right to request deletion of their data. We do not sell our users' Personal Information.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately for removal.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: pravinpaghdal24@gmail.com